Help & FAQ
How do I register on Nepsun ?
How do I register on Nepsun ?

-Registering on Nepsun is now a very simple process. It takes only 1 minutes to register and post your Ads

Step 1: Click “Sign Up” tab in the top corner of the website

Step 2: Please select your Sign Up option
a) Email
b) Phone Number

Step 3: You can enter your details correctly
*Email Address/Phone number
*Password
*Phone number
Please enter your correct email address to get all your account and ad related updates in your inbox. Also to get replies and special offers from Nepsun.

Once you submit the above information, you will be directed to Mobile/Email verification page.
Once the verification is done throught OTP/email link, you become a registered user of the site and can post Ads, manage your Ads and participate in community discussions.
Once registed you can now use your credentials to login to your Nepsun Account.

Do I need to register to post Ads ?
Do I need to register to post Ads ?

-Yes, you need to register on our site before you post any ads on our site.

What are the benefits of registering on Nepsun ?
What are the benefits of registering on Nepsun ?

-Registration allows to you to

*Post your free ads
*Get your own User Id
*Edit, delete, repost and check replies to your Ads
*Helps you participate in the community discussions
How should I Sign In on Nepsun ?
How should I Sign In on Nepsun ?

-Sign in allows you to access your account and Ads posted on the site.

Step 1: Click “Sign In” tab in the top corner of the website

Step 2: If you have a Nepsun account, enter your registered mobile number/email address and password to sign into your account.

How do I create password for the first time ?
How do I create password for the first time ?

-You can enter numeric or alphabetical character.
To ensure the security of your password, password should be in length of 6-16 characters.
Please don’t use your birthday or simple numbers like 123456 or abcdef as password.
Please change your password after a certain period.
You can change your password in My Account > Edit.

I forgot my password. How do I get a new one ?
I forgot my password. How do I get a new one ?

-You can reclaim your password if you have forgotten it. Registered user’s who has forgotten or lost their password can reclaim their passwords and reset their new password in My Nepsun.

Step 1: Click “Forgot your password?” link on the Sign In panel and it will display a page to “Create a new Password”.

Step 3: It will display a successful message: “Your password has been changed. An email has been sent as confirmation.”

Step 4: In the email you receive, click on the “Change Password” link to set your new password. After which, you can sign in and change your password in “My Account”.

How do I Post an Ad ?
How do I Post an Ad ?

-Posting an ad on Nepsun is very easy and takes not more than 30 seconds. Simply follow the steps below to understand the Post Ad flow better.

Step 1: Click on the sell button on the header of all Nepsun pages.

Step 2: Select Category & Sub Category Choose the right category and sub-category as given below to match the product or service you wish to sell or promote. For eg. If you are selling a car, then you should post your Ad in the category Cars & Bikes and Sub category Cars/ Suvs vans.

Step 3: Basic Details Section
*Specify whether you are interested in selling a Product or buying.
*You have an option to choose another category if you wish.
*Make sure you fill in all the mandatory fields through the form.
-The Title should preferably include specifics about your Product. For example, if you’re trying to sell a car, you need to mention the Brand, Model, Year , Mileage, Fuel Type, Locality, etc. This helps your Ad become more noticeable.

Step 4: Upload Pictures of the product
-You have the option of uploading up to 8 pictures of your Product to make the Ad more attractive. The first image will be used as a cover photo wherever the Ad appears across the site. Ads with pictures attract 80% more responses.

Step 5: Product Details
-Give enough information of your item or service to help a potential buyer know more about your item and help your chances of getting quality responses.

Step 6: Seller Information
*Enter valid Email Address to:
*Get Id & Password in mailbox
*Post Ads
*Get replies to Ads
*Get buyer alerts and special offers

Step 7: Premium Ads
-To help your Ad gain more visibility you can always convert it to a Premium Ad by paying a small amount.

Step 8: Click the Submit button.

What do I need to do if my location is not in the list ?
What do I need to do if my location is not in the list ?

-If your location is not present on Nepsun, you may enter the location closest to you in the list. Mentioning your correct location will help people who see your Ad know where you, your product or service is located.

Is it mandatory to enter the mobile number while posting an Ad ?
Is it mandatory to enter the mobile number while posting an Ad ?

-Yes, it is mendotary to add your mobile number, In case if your are not interested showing your number to public you mark it as hide my number. However by entering a valid mobile number you are eligible to receive SMS alerts for your Ad replies. These alerts help you respond faster to potential buyers.

How much does it cost to post an Ad on Nepsun ?
How much does it cost to post an Ad on Nepsun ?

-Nepsun is a free service and does not charge you any fees to post Ads. Go ahead and enjoy it. All Ads are subject to meeting the Terms of Use and Prohibited Items Policy. Only in case if you wish to go for premium then small amount will be charged as you can reach to right buyers fast

How can I post a Good Ad on Nepsun and get better responses ?
How can I post a Good Ad on Nepsun and get better responses ?

-To increase the chance of getting a good response, follow these simple tips.

*Title - A good title will attract more visitors to your Ad. Mention important keywords in title.

*Description - To get people interested, follow these simple tips
Make the description as detailed as possible
Make it easy for buyers to pick up the item by mentioning the location of the item and when you would be available

*Add contact information

*Upload Images - Include upto 5 pictures to enhance your Ad.
Use these tips and other innovative ideas to make your Ad more attractive and increase your chances of getting replies. In addition you can also subscribe to Nepsun Premium Ad.

How long do Ads stay after being posted on Nepsun ?
How long do Ads stay after being posted on Nepsun ?

-Ads stay live on the site for 90 days after which they expire automatically and are not displayed as a part of the live ads on site. You will get Ad Expiry reminders before 5 days and before 24 hours of the Ad expiry date. You can extend your Ad duration by reposting your ads after its expiry, from My Account. You can even delete your Ad by logging in.

How do I repost, reactivate or extend my Ads on Nepsun ?
How do I repost, reactivate or extend my Ads on Nepsun ?

-Users can extend or increase their ads expiry dates through my profile section

Is there any limit on Posting Ads ?
Is there any limit on Posting Ads ?

-No, there are no any limits of posting ads on our site at the moment

Why am I unable to post Ads on the site ?
Why am I unable to post Ads on the site ?

-User's who violate Nepsun's Terms of Use and Listing Polices, will not be able to post Ads. However, incase you are unable to post an ad for any other reason, please contact us and we will get back to you at the earliest.

How do I find an Ad for a specific item or service on Nepsun ?
How do I find an Ad for a specific item or service on Nepsun ?

Step 1: Keyword Sreach
-To find an Ad for a specific item or service on Nepsun, you need to enter relevant or exact keywords in the search bar

Step 2: Choose Category
-You can also, choose a category from those mentioned on the home page.

Step 3: Search not Case-Sensitive
-If you type "nike" or "NIKE", the search result would be the same. Our Search bar is not case- sensitive.

What is "My Account" ?
What is "My Account" ?

-My Account is your personal user account where you can

*View and manage your Ads
*Modify / edit / delete your Ads
*Check replies to your Ads
*Repost your Ads after they expire
*Update your Nepsun profile

How can I Sign In to "My Account" ?
How can I Sign In to "My Account" ?

-Sign in allows you to access your account and Ads posted on the site.

Step 1: Click on Sign In / Register on the top right corner of the home page.

Step 2: If you have a Nepsun account, enter your registered email address and password to sign into your account.

Step 3: If you dont have a Nepsun account, you can create an account by clicking Sign Up and get registered using your e-mail address or phone number

Step 4: After signing in, you will be redirected to My Account page, where you can view, edit, delete and check replies to your Ad.

How do I edit, update or delete Ads that I have posted ?
How do I edit, update or delete Ads that I have posted ?

-Select Manage My Ad >> Active Ads Management on My Account page and click on the respective button in actions for edit, update or delete Ad.

How do I update My Account Profile ?
How do I update My Account Profile ?

-As a registered user, you can edit your profile in your My Account account through the My Profile section. Please click the edit button after making the changes to store your new details.

How do I change my password ?
How do I change my password ?

-To change your password, please follow the steps below:
Sign in with your username and password and click on My Account.
Click on Manage My Account >> Update My Profile and reset your password.

Contact Us
Contact Us

-You can contact us between Sunday to Friday from 10am to 6pm.
To get in touch with us to share a marketing proposal, a partnership idea or want us to be your classifieds partner, please contact us through our contact us section

In addition, if you need any help in using the site or are facing site related issues, check out our Help Centre section or contact us section